FAQ's

1
CAN I USE MY TICKET FOR ANY DAY?

Tickets are valid only for the stated film, time, date and location on the ticket.

2
ARE TICKETS REFUNDABLE?

Tickets are nonrefundable except if the film for which the ticket applies is cancelled, in which case THE LOT will refund the ticket price upon request with proof of purchase. Tickets purchased prior to the release date of a film are subject to change.

3
HOW DO YOU DEFINE CHILD AND SENIOR?

A child is 12 or under; a senior 65 or over.

4
HOW CAN I PURCHASE TICKETS?

You can purchase tickets online, through our Apple and Android apps, directly at the box office, or at the self-serve kiosks located next to the box office at our locations.

5
WHAT IS INCLUDED IN THE TICKET PRICE?

The ticket price covers the movie, access to a fully reclining leather seat and at-your-seat waiter service. Food and alcohol items are sold separately.